(a)why is this work situation a problem (management concern), (b)what is the general problem and the specific implications for the organization, (c)importance of addressing this problem for managers interested in quality.
Provide an identification and description of the potential root causes
of the problem or issue. Be sure not to address only symptoms of your
problem. Diagnose the problem and its origins as best you can.
Discuss the concepts, ideas, or insights that are most valuable in helping
you make sense of the causes of the problem. Support your analysis with
reference to appropriate research material.
This is about ford motor company