Just answer the multiple choices
QUESTION 1 All of the following are essential managerial functions EXCEPT:
a)leading.
B)organizing
C)controlling
D)demonstrating
G)planning
QUESTION 2 An insurance executive who promises a Disney World vacation for the top producers at the end of the year is relying on which of the five bases of power?
Economic
Reward
Procedural
Coercive
Referent
QUESTION 3 Which of the following groups of people is not increasing as a percentage of the total workforce in the United States?
Hispanics
Asians
White males
Women
Blacks
QUESTION 4 Which of the following is NOT a benefit of valuing diversity?
Access to more perspectives on a problem
Greater homogeneity
Richer ideas
Less interpersonal conflict
Fresh perspectives
QUESTION 5 The global economy, generally speaking, has raised___________ and lowered ____________.
quality standards- wage standards
wages; protectionism
financial standards; human tolerance
the cost of capital; prices
tariff barriers; oil costs
QUESTION 6 Studies have found a good reputation for corporate social responsibility to be
a cover for major corporate misdeeds.
negatively associated with long-term profits.
a complete replacement for paid advertising.
a good recruiting tool for talented people.
a major drain on corporate finances.
QUESTION 7 Why does working in teams result in enhanced performance?
Waste and errors are spread across multiple individuals
Managers lower their performance standards.
Teams pool individual efforts in new ways and strive for continuous improvement.
Team members spend less time in direct contact with customers.
Taller hierarchies improve communication processes.
QUESTION 8 Jolene boasts that the members of her work group like one another and really stick together when things get difficult. Her work group can be described as
lateral
sociotechnical
socioemotional
cohesive
semiformal
QUESTION 9 What describes a group likely to be victimized by groupthink?
A participative and open-minded leader
Very cohesive
Very large
Open to outside “expert” opinions
Made up of independent thinkers
QUESTION 10 The best reason to create teams in an organization is because
the competition is also implementing teams.
teams are always well received by employees.
they can increase productivity almost immediately.
teams make sense for that organization.
teams are increasing in popularity.
QUESTION 11 Employers are ____________ for the acts of their supervisors if they knew about or should have known about an act of sexual harassment but did not take action to resolve the harassment.
not liable
sometimes liable
totally liable
mostly liable
only partially liable
QUESTION 12 Affirmative action programs involve hiring of women or minorities
in proportion to their representation in the relevant labor market
according to the quotas established by law
in greater numbers
according to existing Executive Orders
in equal numbers
QUESTION 13 Which of the following is NOT a human resource management function?
staffing
human resource research
benefits
training and development
compensation
QUESTION 14 The basic purpose of human resources in both large and small firms is
to assure that payroll is met.
quite different.
slightly different.
the same.
variable from year to year.