Prepare a term paper on one of the quality management tools from the course and show examples

Prepare a term paper on one of the quality management tools and show examples of how it is currently being used by businesses. Highlight any benefits or detriments as a result of the tools. Plan on using at least one book from a library, a personal interview and any additional sources (minimum of 4 resources).

Submission: Your term paper draft will be 3-4 pages in length, not including the title or reference pages, and include an introduction with a thesis statement and a conclusion that summarizes the main ideas. Each paragraph should have a topic sentence supported by 3-5 sentences that offer additional details, explanation, and examples. The paper should be free of errors in grammar, sentence structure, and other mechanics. In addition, the paper should be in APA format, which includes Times New Roman, 12 point font with double line spacing and one inch margins.