Cheryl Smith IT Governance an Business Strategy at West Jet Case Analysis

Briefly summarize the key aspects of the assessment Cheryl Smith, the new CIO, made shortly after she arrived at WestJet. What were the implications of Smith’s governance model with regard to the role of the WestJet CIO and the company’s business strategy? In your role as a consultant to Ms. Smith, please outline what you see as the impact of the proposed IT governance model on IT planning and the implications of this model for both the EVPs and the business unit CIOs in terms of fully exploiting IT capabilities.